Overview

ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops.

We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo.

Key Responsibilities

• Developing and maintaining relationships with a portfolio of Airlines.

• Strengthening the relationship with ATR Operators and ensuring customer success.

• In charge of coordinating the support activities across any areas of ATR for your list of assigned customers.

• Ensuring the cross-functional management of major subjects.

• Promoting the products and services developed by the ATR Customer Service Directorate.

Requirements

• University degree or equivalent either in engineering or business management.

• At least 6 years of professional experience in the following fields: Airline organization or in a position of customer support role, Aircraft manufacturer customer services organization.

• Customer-orientated and able to anticipate customer requirements.

• Able to communicate well and build relationships with customers.

• Ability to understand and synthesize complex issues and co-ordinate the activity of different working teams towards their resolution.

• Good knowledge of airline operations.

• Technical knowledge of aircraft systems and structures is a plus.

• Commercial experience is a plus.

• Frequent travelling is required.

• Ability to work under stress conditions and ability to travel under short notice.

• Languages: Fluent English. Additional fluent languages would be a plus.

• IT: Fluent with Microsoft Office software, including MS Word, Excel, PowerPoint, Outlook.

• Some experience using Microsoft Co-Pilot (Or other AI Tools) would be a plus.